FAQ: Frequently Asked Questions For Transparency and Understanding Our Services

Welcome to our FAQ page, where we provide clear and transparent information about how 'The Access To Justice For Families Limited' operates and the nature of the services we offer. Our commitment to transparency is part of our dedication to serving you with integrity and trust.

The Access to Justice For Families 

Paralegal & Legal Consultancy Services

 

1. What services do you provide?

We offer a broad range of legal support for individuals and families across all stages of life. Our services include:

Family & Personal Law

Divorce, separation, and child arrangements

Non-molestation and occupation orders

Prenuptial & postnuptial agreements

Birth registrations, name changes, wills, and trusts

Child Arrangements (Section 8 Orders) 

Financial Remedy Application (Form A, Maintenance Pending Suit (MPS) and Clean Break Mutual Consent Orders)  

 

Employment & Workplace Issues

Legal consultancy solutions for employees on unfair dismissal, discrimination, and grievances

Employment contract reviews

Support in workplace dispute resolution

 

Housing & Tenancy Support

Landlord and tenant disputes

Evictions, rent arrears, and tenant rights

Legal guidance for disrepair or harassment cases

 

Debt Solutions & Financial Matters

Debt repayment negotiation and planning

Dealing with County Court claims and bailiff enforcement

Consumer rights protection and bill dispute support

 

Contract, Tort & General Legal Consultancy

Contract law advice and dispute resolution

Tort law (negligence, defamation, personal injury claims)

General legal consultancy for everyday issues like bills, utilities, fines, etc.

 

Unlawful Police Action & Rights Under Duress

Legal review of police actions and procedures, disclosure of the 'Initial Details of the Prosecution Case File' (IDPC). 

Provide consultation if you believe your rights have been breached during arrest, search, or questioning

Support for filing complaints or seeking redress where unlawful conduct may have occurred

Ensuring you are treated lawfully, fairly, and without coercion

 

Court Support & McKenzie Friend Services

McKenzie Friend support for self-represented clients

Court preparation for family, small claims, and civil disputes

Document drafting, bundles, statements, and legal correspondence

 

2. Are you solicitors or barristers?

No. We are not solicitors or barristers. We are trained and qualified paralegals and legal consultants who offer expert legal assistance, consultancy, guidance, and support — especially for self-representing clients known as 'Litigants In Person' (LIPs) or those seeking affordable legal options. 

Legal Advice Resources: (UK ONLY)
If you require legal advice, please contact one of the following official bodies:

 

Solicitors Regulation Authority (SRA)
Website: www.sra.org.uk
Email: contact@sra.org.uk

 

The Law Society
Website: www.lawsociety.org.uk
Email: info@lawsociety.org.uk

 

Direct Access Portal for Barristers
Website: www.directaccessportal.co.uk
Email: info@directaccessportal.co.uk

 

The Bar Standards Board (BSB)
Website: www.barstandardsboard.org.uk
Email: contact@barstandardsboard.org.uk

 

Urgent Help Resources: (UK ONLY) 

If you or someone else is at immediate risk or needs urgent assistance, please contact the relevant authorities immediately:

 

Emergency Services (Police, Fire, Ambulance)
Phone: 999 (UK)

 

NHS 111 (Non-Emergency Medical Advice)
Phone: 111
Website: www.111.nhs.uk

 

Samaritans (Suicide Prevention and Emotional Support)
Phone: 116 123 (Free 24/7)
Website: www.samaritans.org
Email: jo@samaritans.org

 

3. What is a paralegal and a legal consultant?

 A paralegal is professionally trained in legal procedures, documentation, and client support. A legal consultant consults on legal matters, helping individuals understand, navigate, and develop strategies for legal problems and act on their rights without necessarily engaging a solicitor. They ensure that their legal problem has a legal solution and that a lawful remedy or corrective justice is applied. 

 

4. What is a McKenzie Friend?

A McKenzie Friend supports people in court by helping with documents, taking notes, and offering quiet guidance. While they cannot speak on your behalf, they are essential for many clients representing themselves in court. Read the 'Practice Guidance: McKenzie Friend' set out by the Courts and Tribunals Service HERE.

5. Can you help with general life events like marriage, death, or financial struggles?

Yes — we support individuals and families through birth, marriage, work, death, and everything in between. Whether it’s a name change, a prenuptial agreement, a will, a court dispute, or debt recovery, we provide clear, compassionate legal assistance through consultation solutions to help you navigate and solve your legal problem. 

6. Do you offer free consultations?

Yes. We offer a free 15-minute consultation to help you understand your options and how we can support you. Schedule via our Contact Page or by emailing us directly at info@accesstojusticeforfamilies.com

7. What are your fees?

We offer clear, affordable pricing for all services. Fees vary depending on the complexity of your issue, and we’ll always provide a transparent quote before you commit to anything. Our standard Consultancy Fee is £50.00 per hour, including VAT. 

8. Do you offer remote services?

Yes. We serve clients throughout the UK and internationally via phone, email, and video call. Most of our consultancy work and document preparation can be done entirely remotely.

9. Are my details and case kept confidential?

Absolutely. We fully comply with the Data Protection Act and GDPR, and all matters are treated with strict confidentiality and care. 

10. How do I get started?

Get in touch via our website, phone, or email. We’ll schedule a consultation and guide you from there — no pressure, no jargon, just clear and helpful legal consultancy services.